Four questions to ask before you take a job that a machine created
New kinds of work are appearing around automated systems: people who supervise them, check their output, step in when they go wrong, or show them how a task is done. Some of these jobs are well paid and secure. Some are not. The advert rarely tells you which. Four questions usually do.
Who is my employer, by name?
Not the brand on the product. The legal entity that will pay you. In London's self-driving cars, the software comes from one company, the operator licence is held by a second, and the company that builds the software says a third oversees the drivers. If you cannot name the entity, you cannot check it.
Once you have a name, look it up on Companies House. It is free and takes a minute. Check that the company is active, what it says it does, and whether its accounts are filed on time. Late accounts prove nothing on their own, but they are a fair question to ask at interview.
Am I an employee, a worker, or self-employed?
The label in the contract is where the answer starts, not where it ends. In 2021 the Supreme Court ruled that Uber's London drivers were workers, entitled to the minimum wage and paid holiday, whatever their written contracts said. Your status decides whether you get sick pay, holiday and notice. If the same company that gives you the work also rents you equipment, ask how the two arrangements are connected, and what happens to the rental if the work stops.
Who keeps the record of what I do?
In supervision work the record is the job. The moments you step in are what show whether the system needs you. Ask whether those moments are logged, who holds the log, and whether you can see your own entries. Some systems record much more than the moments you step in: where you look, how you drive, how long you pause. Ask what is collected about you, and what it is used for. If you are judged on data you cannot see, you are in a weak position to dispute the judgement.
What happens when the job is no longer needed?
Some of these roles exist to show that they can eventually be removed. Ask whether there is a review date, what notice you would get, and whether there is any commitment to training or redeployment. A decent employer may not know the date, and can still tell you how it would handle the day.
None of these questions is hostile. An organisation offering good work will answer all four in a single conversation. One that cannot tell you who employs you has already told you something.
The Quernal provides general information, not legal or financial advice.
What should a person check before taking work that exists because of automation?
- Companies House, Find and update company information
- Uber BV and others v Aslam and others, UK Supreme Court, 19 February 2021